Frequently Asked Questions

ShowCaller is a professional real-time rundown and crew management platform for the live event industry. It synchronizes scripts, cues, timing, and communication in real-time for your entire production team — from show caller to sound engineer.

ShowCaller is designed for everyone involved in live productions: show callers, directors, stage managers, producers, sound engineers, and other crew members. Whether it's corporate events, festivals, theatre productions, or broadcast shows.

Create a free account at showcaller.online and start your first show right away. You can use a demo show to explore the features, or create your own rundown immediately and invite your team.

Yes, ShowCaller offers a free plan that lets you get started immediately. Additionally, you can try the paid plans with a trial period so you can test all advanced features before committing.

ShowCaller works in all modern browsers (Chrome, Safari, Firefox, Edge) on desktop, tablet, and mobile. There is also an installable Progressive Web App (PWA) available for a native app experience without an app store.

A rundown is the detailed timeline of your event. It contains all cues, segments, timings, and technical instructions your team needs to keep the show running smoothly.

Yes, ShowCaller supports importing Excel files. Upload your existing spreadsheet and the data is automatically converted into a real-time rundown with all columns and rows intact.

As soon as a change is made — whether it's a cue update, timing adjustment, or script change — it is instantly synchronized to all connected devices. Everyone on your team always sees the most up-to-date version.

Through the Bitfocus Companion integration, you can connect ShowCaller to hardware controllers and automation systems. This makes it possible to send cue signals to video mixers, lighting desks, and other equipment from your rundown.

Yes, ShowCaller includes a built-in prompter (autocue) that can be displayed on a separate screen. The speed is adjustable and the text scrolls in sync across all connected screens.

ShowCaller offers various subscription plans designed for teams of every size. Visit our pricing page for current rates. A free plan is always available to get started.

The free plan includes the core functionality to create a rundown, invite your team, and collaborate in real-time. It's ideal for trying out ShowCaller and for smaller productions.

Yes, you can cancel your subscription at any time. There are no long-term contracts or hidden fees. After cancellation, you retain access until the end of your current billing period.

You are billed monthly or annually, depending on your preference. Annual billing offers a significant discount. You can pay with credit card or other common payment methods.

The number of team members you can add depends on your subscription plan. The free plan supports a limited number, while paid plans allow for larger teams. Check our pricing page for details.

Crew members receive an invitation via email or a magic link that gives them instant access to the show. They don't need to create an account — clicking the link is enough to view or collaborate.

ShowCaller supports multiple roles such as ShowCaller, Admin, Crew, and Viewer. Each role has specific permissions, from full editing access to read-only. This lets you control exactly who can do what.

Absolutely. Freelancers can be invited to specific shows without needing their own subscription. They get access via a magic link and can immediately view and collaborate.

Yes, ShowCaller runs on Google Cloud (Firebase) with end-to-end encryption for data transport. Your data is stored in secure European data centers and is protected with strict organization-level access rules.

ShowCaller is primarily an online platform for real-time collaboration. Limited offline functionality is available for viewing previously loaded shows, but an internet connection is recommended for the best experience.

The ShowCaller interface is available in 12 languages: Dutch, English, German, French, Spanish, Italian, Portuguese, Swedish, Norwegian, Danish, Finnish, and Polish. You can switch languages at any time.

Yes, you can export your rundown as a PDF for printing or sharing with people who don't have digital access. The export includes all cues, timings, and notes in a clean, professional layout.